Q&A: Your Trusted Partner in Endoscopy Decontamination – Serchem
Posted 13/01/2025
Q: Why do healthcare facilities choose Serchem for endoscopy cleaning?
A: At Serchem, we offer more than just chemicals; we provide peace of mind. Our expertise in endoscopy, built over 40 years, has made us a leader in decontamination solutions for NHS Trusts and healthcare providers worldwide.
We offer a full range of products designed specifically for the unique challenges of cleaning both flexible and rigid endoscopes, ensuring ultimate hygiene every step of the way.
Q: What makes Serchem’s pre-treatment solutions ideal for endoscopes?
A: Endoscope pre-treatment is essential for removing bioburden before the automated cleaning phase. Our Flexi-Clenz Bedside Kits are specially formulated non-enzymatic solutions that come in convenient compostable or plastic packs.
They provide a safe, effective clean right at the bedside, offering flexibility without compromising on quality.
Q: How does Serchem support manual sink washing for endoscopes?
A: Manual cleaning is vital for endoscope hygiene. Our products like Neutra-Scope and Triple-Zyme provide powerful, non-foaming solutions that are effective in all water types. They deliver reliable cleaning for both flexible and rigid endoscopes, meeting the exacting standards of healthcare facilities globally.
Q: Can you tell us more about Serchem’s flushing devices?
Absolutely. Our ScopeTech™ DF and FlushTech™ GI systems streamline the process
with scope inflation and automated flushing, promoting compliance with reprocessing requirements. These systems save time, reduce manual labour, and support consistent, thorough cleaning. Plus, with our annual validation packages, you can be confident your systems remain in peak condition.
Q: How does Serchem ensure safe and accurate dosing during manual washing?
A: Our Q10+ Pump System and DoseTech™ DMS take the guesswork out of dosing. These systems precisely measure detergents and ensure proper water levels, so technicians can clean efficiently and effectively without the risk of overusing chemicals. We know that accuracy in manual washing helps protect patients and staff alike.
Q: What environmental solutions does Serchem offer to support endoscopy cleaning?
A: Beyond cleaning products, we offer environmental maintenance solutions like Clean Zone for surface sanitisation and Scale Away for limescale removal. These products help ensure a safe, clean workspace and extend the life of your equipment, which supports better patient outcomes and efficient operations.
Q: Does Serchem offer testing and validation services for endoscopy suites?
A: Yes, we do. Our comprehensive testing services include residual chemical analysis and dose verification. We ensure that your decontamination processes are fully compliant with industry standards, providing immediate reports for audits and peace of mind. With Serchem, you can always be sure of the quality, value, and support you receive.
Q: How does Serchem deliver on its promise of reliable service?
A: We don’t just say we’re reliable; we prove it. As a family business, we understand the importance of trust and partnership. Our customers appreciate our responsiveness and commitment, which is why many have been with us for years. Whether you need a one-off solution or long-term support, Serchem is always there to make sure your endoscopy decontamination meets the highest standards.
